About Academic Program Quality

Academic Program Quality safeguards the university’s academic enterprise by fostering

excellence in academic programming, partnerships, and innovation.


To be an empowering agent and a key partner in establishing models of excellence to

realize UCF’s promise.

1..  To inspire confidence in the university’s academic enterprise among internal and

external stakeholders by meeting and exceeding established standards of quality.

2.   To develop tools and other resources that empower individuals and units to comply

with regulatory standards and to model excellence in new and existing programming,

partnerships, and innovations.

3.   To establish and enhance business processes to evaluate the quality and

effectiveness of the university’s academic enterprise.

4.   To promote a culture of excellence through effective training and development of

academic stewards and support personnel.

5.    To be efficient in accomplishing our mission.

Academic Program Quality Main Areas of Responsibility

Academic Program Quality Staff Members

Sandra Blake Coordinator, Accreditation and Quality Assurance
Hank Lewis Assistant Director, Academic Program Quality
Brett Morrison Coordinator, Accreditation and Quality Assurance
Gwen Ransom Executive Administrative Assistant for Dr. M. Paige Borden
Coral Rojas Coordinator, Accreditation and Quality Assurance
Cathleen Shaju Student Office Assistant
Emily Troilo Administrative Assistant
Heidi Watt Executive Director, Academic Program Quality

APQ Organizational Chart