About Academic Program Quality

Academic Program Quality leads university efforts to ensure the quality and relevance of all academic programs at the university. This area oversees the university’s accreditation, program assessment and institutional effectiveness, in addition to evaluating existing academic programs and ensuring that new academic programs are innovative, relevant and will advance UCF’s academic mission. The Academic Program Quality unit reviews and develops university-wide policies related to academic programming that support the university’s strategic goals while demonstrating the quality of UCF programs to external constituents such as accreditation agencies and internal stakeholders such as faculty, administration and trustees. Dr. Paige Borden, Associate Provost for Academic Program Quality and Associate Vice President for Institutional Knowledge Management,  is UCF’s liaison to the Board of Governors and State University System on all matters related to academic programming.


Academic Program Quality Main Areas of Responsibility


Paige Borden, Ed.D.

Associate Provost, Academic Program Quality and Associate Vice President, Institutional Knowledge Management

Dr. Borden is the Associate Provost for Academic Program Quality and the Associate Vice President for the Institutional Knowledge Management division at UCF. She provides leadership for the offices of Academic Program Quality, Institutional Research, and Analytics and Decision Support. Her responsibilities include accreditation, academic program review, predictive analytics initiatives, decision support information, and state and federal reporting.  Borden also supports UCF’s Board of Trustees Education Programs Committee and various Florida Board of Governors activities.

Some of her current activities include appointments as the data lead for multiple projects, including the EAB Student Success Collaborative, the University Innovation Alliance Consortium, and the UCF COACHE Survey initiative. Borden is also a member of the President’s Advisory Staff and participates in executive committees overseeing Retention and Graduation initiatives, the UCF Foundations of Excellence transfer student review, and the UCF Downtown Taskforce.

Borden has served on the executive board of the Southern Association for Institutional Researchers (Treasurer), was a two term president for the Florida Association for Institutional Research, and has contributed to the National Association for Institutional Research with multiple roles.

Borden has a doctorate in Higher Education Leadership and an MBA, both from the University of Central Florida, and twenty-three years of experience in higher education.


Academic Program Quality Staff Members

Headshots of the faculty who work in the Provost Office of Milican Hall Paige Borden Associate Provost and Associate Vice President
Sandy_Blake Sandra Blake Coordinator, Accreditation and Quality Assurance
HankLewis Hank Lewis Assistant Director, Academic Program Quality
BrettMorrison Brett Morrison Coordinator, Accreditation and Quality Assurance
gwen_ransom Gwen Ransom Executive Administrative Assistant for Dr. M. Paige Borden
CoralWeb Coral Rojas Coordinator, Accreditation and Quality Assurance
Cathleen4 Cathleen Shaju Student Office Assistant
Susan Susan Tracy Senior Administrative Assistant
Heidi-Watt Heidi Watt Executive Director, Academic Program Quality

APQ Organizational Chart